e-NACS is an integrated record keeping and management tool that will be managed by the NACS, representing the progressive update/development of the Agency's existing IT systems for the career management of civil servants in the central, territorial and local public administration. e-NACS will allow monitoring, data collection, and complex management of information from the professional file.

The e-NACS aims to align the Agency with the desires of an intelligent administration that aims to fulfill its tasks through innovative systems that provide quality, secure and fast services, such as:
- Business Intelligence architecture for NACS (civil service/civil service employee management, professional file, administrative record) - solutions for HR processes for central public administration: work force planning, talent management, etc.
- RPA (Robotic Process Automation) assistants that will assist internal and external beneficiaries (individuals and RU structures) by providing direct assistance in career management, diploma/certificate verification, generation of predefined messages, prioritization of requests and routing them to the Call center/ operator/ Info center as appropriate, intelligent forms, strengthening management processes such as SCIM, SMC and project management, elaboration of major Agency reporting (providing assistance and support to citizens, civil servants and public institutions).

Investment 10 - Digital transformation in public service management

The objective of this investment is to improve the civil service by reducing bureaucracy and increasing the quality of public services through a well-trained and professional civil service. This investment is linked to Component 14 (Good Governance).
The investment consists in operationalizing two interoperable platforms:
- e-NACS - development and expansion of the civil service management platform (central, territorial, local level) for all career related processes (recruitment, evaluation, promotion, exit from the public system, based on a standardized competency framework and standardized job descriptions) and interconnection with partner institutions.
- SIMRU (Integrated Human Resources Management System) - development of the internal management platform for public authorities for human resources processes (personnel data management, organizational management, time management, target setting and reporting).

Milestone 177 - Interactive and collaborative platforms for standardized human resources management in central public administration (e-NACS, SIMRU) established and operational.

Milestone description: The collaborative platforms (e-NACS and SIMRU) will cover all processes from on-boarding-recruitment to appraisal, promotion, exit from the public system, based on the competency framework model and standardized job descriptions.

Qualitative indicator: Platforms are operationalized

Indicative timeframe: Q4 2025

Budget: 2.000.000 EURO